TERMS AND CONDITIONS

This website is owned and operated by INTERNAZIONALE d.o.o. Throughout the site, the terms “we”, “us” and “our” refer to INTERNAZIONALE d.o.o. INTERNAZIONALE d.o.o offers you this website, including all information, tools and services available from this site, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

The General Terms and Conditions of the INTERNAZIONALE d.o.o.  online store have been drawn up in accordance with the Consumer Protection Act (ZVPot), Personal Data Protection Act (ZVOP-1) and the Electronic Communications Act (ZEKom-1).

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

 

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

 

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

The provider will always provide the buyer with:

 

  1. a) company identity (name and registered office, tax number)
  2. b) contact details for quick and efficient communication (e-mail, telephone)
  3. c) essential characteristics of the goods or services (including after-sales services and guarantees)
  4. d) product availability (each product or service offered on the website should be available within a reasonable time)
  5. e) terms of delivery of the product or performance of the service (method, place and time of delivery),
  6. f) all prices must be clearly and unambiguously specified and it must be clearly shown whether they already include taxes and transport costs
  7. g) method of payment and delivery
  8. h) time validity of the offer
  9. i) period within which it is still possible to withdraw from the contract and conditions for withdrawal; in addition, whether and how much it costs the buyer to return the product
  10. j) explanation of the complaint procedure, including all details of the contact person or customer service

 

Product offering:

 

The website is updated as soon as possible. If a product is out of stock, this is clearly indicated on the website.

 

MODIFICATIONS TO THE SERVICE AND PRICES

 

All prices in the online store are in euros, include VAT and are valid from 1.12.2025. Prices are valid at the time of placing the order and may be changed by the provider at any time. Prices are valid in the event of payment with the specified payment methods under the specified conditions. The purchase contract between the provider and the buyer is concluded at the moment the provider confirms the order (the buyer receives an email about the status). From this moment on, the prices and conditions are valid for both the provider and the buyer.

 

We reserve the right to change or discontinue the service (or any part or content thereof) at any time without prior notice.

 

We are not liable to you or any third party for any change, price change, temporary or permanent discontinuation of the service.

 

Shipping:

 

Shipping costs are covered by the buyer.

 

Delivery outside Slovenia is carried out by prior agreement and is charged at a special rate. The buyer also bears any costs of duties in countries outside Slovenia.

 

ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. 

 

For more details, please review our Refund Policy.

 

OPTIONAL TOOLS

 

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 

 

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 

 

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

 

 

THIRD-PARTY LINKS 

 

Certain content, products and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties. 

 

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 

 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. 

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

PROTECTION OF PERSONAL DATA

 

The provider undertakes to permanently protect all personal data of the user. The provider will use personal data exclusively for the purposes of fulfilling the order, sending materials about news, promotions and benefits, sending invoices and other notifications and other necessary communication. The user’s data will not be handed over to unauthorized persons under any circumstances. The user himself is also responsible for protecting personal data, namely by ensuring the security of his username and password.

 

ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

TERMINATION

 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 

 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

ENTIRE AGREEMENT

 

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

GOVERNING LAW

 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Slovenia.

 

CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms of Service at any time at this page. 

 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

ACCOUNT REGISTRATION

 

When registering in the online store system, the user chooses a username and password. The username is a valid email address, and the password is chosen by the user himself. The email address and password of the user are linked to the entered data, so we ask you to be careful to enter accurate and correct data, as this is the only way we can inform you of any changes regarding the products or your order.

 

The provider thus ensures easier purchases and browsing of the website, while at the same time ensuring the protection of data that will be used in accordance with all the stated terms of use of the website, to which the user agrees. The general terms and conditions determine the rights and obligations of the provider and the user and their mutual relationship.

 

ORDERS AND PAYMENTS

 

When placing an order through the Website, you agree to provide accurate and complete information regarding the order, including your shipping address and payment details.

 

All prices listed on the Website are in EUR and are subject to applicable taxes and shipping fees. You are responsible for any taxes or additional charges associated with your order. However most of our orders include taxes and shipping fees.

 

We accept payments through the payment methods listed on the Website. By providing your payment information, you authorize us to charge the total amount of your order, including any applicable taxes and fees, to the provided payment method.

 

When ordering online, the provider offers the following payment methods:

 

– payment by credit card (MasterCard, Visa, etc.)

– payment by invoice

In the package with the ordered products, you will receive an invoice with a clear indication of the purchase costs. The notice of the possibility of withdrawal from the contract and the method of returning the goods are explained in more detail under the subtitle Return Policy.

 

SHIPPING AND DELIVERY

 

We will make reasonable efforts to ensure that your order is shipped within the specified time frame. However, we do not guarantee delivery dates, as they may be subject to unforeseen delays or circumstances beyond our control. The risk of loss and title for items purchased through the Services pass to you upon our delivery to the carrier. We are not responsible for any damages or losses that occur during shipping.

 

INTELLECTUAL PROPERTY

 

This site and all materials on this site, including but not limited to images, text, photographs, pictures, icons and illustrations, except for those already covered by existing copyrights and intellectual property protection, are the property of INTERNAZIONALE d.o.o. and/or its owners, subsidiaries or affiliates. You must obtain written permission from INTERNAZIONALE d.o.o. to reproduce, publish, modify, upload, transmit and distribute or publicly display materials from this site. The trademarks and logos used and displayed on this site are the property of INTERNAZIONALE d.o.o. and others. Nothing on this site should be construed as granting – by implication or otherwise – a license or right to use any trademark displayed on the site without the written permission of the trademark owner. Users may view and download materials from this site only for personal, non-commercial, home use and such use shall be deemed to comply with these Terms. INTERNAZIONALE d.o.o. will aggressively enforce its intellectual property rights to the fullest extent of the law. All rights not expressly granted are reserved by INTERNAZIONALE d.o.o., as the case may be.

 

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@internazionale.si.

INTERNAZIONALE d.o.o.

Registration number: 8774188000

VAT ID: SI59432420

info@internazionale.si

Kidričeva ulica 19

5000 Nova Gorica, Slovenija

REFUND POLICY

In accordance to Slovene 566. Consumer Protection Act (Official Consolidated Text) (ZVPot-UPB1), page 1956, Article 43a beverages are excluded from the standard law about returning products bought online in the EU 14 day cooling off period. Therefore it is not possible to exercise the right of withdrawal.

 

It may happen that, unfortunately, at some point during the journey, there is an incident and the package does not arrive in perfect condition. If you receive your order in a broken, wet or badly wrapped cardboard box, please do not accept the goods.

 

In the event that you do not receive the package or, once received, you notice that a product is damaged, damaged or broken, does not arrive refrigerated, is different from what you ordered, or arrives partially, please contact us as soon as possible at info@dropbubbletea.si in order to manage what happened. In these cases, it is important that you keep both the package and the products and take photos of them to evaluate the possible damages (photos of the labeling, the outer packaging and the inside of the package).

PRIVACY POLICY

General:

  1. This privacy policy of INTERNAZIONALE d.o.o. (hereinafter referred to as INTERNAZIONALE or the provider or controller of personal data) informs visitors (hereinafter referred to as visitor, individual or customer) of our websites and buyers of our products what data about individuals we collect, why we collect it, how we use it, what processing procedures we use, and what your rights are and how you can exercise them.

  2. This privacy policy may be changed or amended at any time, without prior notice or notification. By using the provider’s websites after such change or amendment, the individual confirms that he or she agrees to the changes and amendments.

  3. Activities of Internazionale d.o.o. are compatible with the European legislation (Regulation (EU) 2016/697 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation or GDPR) and the Council of Europe Convention (ETS No. 108, ETS No.181, ETS No. 185, ETS No. 189)) and national legislation of the Republic of Slovenia (Personal Data Protection Act (ZVOP-1, Official Gazette of the RS, No. 94/07), Electronic Commerce Market Act (ZEPT, Official Gazette of the RS, Nos. 96/09 and 19/15), etc.), Electronic Communications Act (ZEKom-1).

  4. The privacy policy addresses the handling of information that the provider receives from an individual when they visit and use the provider’s websites or provide it to them in another way, such as participation in prize games, surveys, provider events, data processing within the framework of sending offers, etc.

  5. We process the personal data of individuals:

  • to conduct negotiations for the conclusion of a contract,
  • to execute a contract,
  • if the visitor or customer expressly agrees to the processing.


Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

  1. If an individual is in the process of negotiating a contract or has already concluded a contract with us, we process the obtained data primarily for the purposes of:
  • communication,
  • implementation of rights and obligations agreed in the contract you have concluded with the provider,
  • notification of important facts before the conclusion, upon the conclusion of the contract or during the duration of the contract via agreed means of communication (regular mail / e-mail / SMS / other),
  • resolution of requests, complaints and appeals.

  1. For the above purposes, we process data that is appropriate and necessary by nature:
  • which are provided to the provider directly by the individual (e.g. name, surname, company name and function, telephone number, e-mail address),
  • which are provided to the provider indirectly or are generated by the provider during the duration of the contractual relationship (e.g. invoice payment data, attribution of purchase value and quantity).

  1. The provider stores data for the above-mentioned processing purposes, unless a different retention period is specified for an individual purpose, until the expiration of the limitation periods as defined in the Personal Data Protection Act and the Code of Obligations in force at any time.

  2. The processing of personal data based on consent is voluntary, is not linked to or conditioned on entering into a contractual relationship with the provider and can be revoked by the individual at any time. The withdrawal of consent does not affect the lawfulness of the processing based on consent before its revocation.

  3. At INTERNAZIONALE, we obtain separate consents for different processing purposes. We process personal data for which consent is required for a period of time that is necessary and appropriate to achieve the purpose of the processing specified in the consent, but in any case no longer than until the consent is revoked.

  4. If an individual gives consent to the processing of personal data, we process the obtained data for the purposes of:
  • sending advertising materials, magazines and invitations to events,
  • telephone, written and electronic surveys,
  • informing about activities organized by INTERNAZIONALE d.o.o., or organized by another legal entity that organizes the activity in cooperation with INTERNAZIONALE d.o.o.,
  • general segmentation and assessment of customer behavior and interests,
  • other statistical processing.

  1. For the above purposes, we process:
  • data that an individual provides to us directly (e.g. name, surname, gender, date of birth, telephone number, e-mail, data on purchasing habits, etc.),
  • publicly published data (e.g. data that an individual publishes on a social network and which they mark as publicly available),
  • derived or inferred data that we obtain when creating an individual’s personal profile, such as economic power (based on the quantity of products purchased, we assume the economic power of the buyer and propose a discount accordingly).

  1. We may occasionally share the collected data with other companies, trusted business partners and service providers, with the help of which we ensure more optimal operations and who process the data exclusively on our behalf. These processors are bound by the same rules and standards of personal data protection, applicable legislation and a personal data processing agreement. The following are examples of the categories of processors with whom we cooperate:
  • a provider of personalized printed matter services,
  • an external accounting service,
  • a web hosting provider,
  • providers of other support services.


Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We recommend that you check the privacy policies of those third parties before providing them with any personal information.

  1. Based on applicable legislation, the individual’s consent, or if necessary for the implementation and fulfillment of the contractual relationship that the individual has entered into with us, data may also be provided to other users.

  2. An individual can revoke the given consent at any time by clicking on the unsubscribe link in the received e-newsletter message or by sending a request by e-mail to info@dropbubbletea.si.

  3. By providing personal data, the individual also confirms that he/she is aware of the right to access, copy, amend, correct, block, delete, restrict data processing and the right to data portability. The individual may submit any complaint regarding the processing of personal data by the provider to the email address info@dropbubbletea.si. Each individual to whom personal data relates also has the right to file a complaint with the Information Commissioner if he/she believes that the processing of his/her personal data violates the provisions in the field of personal data protection.

  4. All provisions on the protection of personal data relate only to the use of the website www.dropbubbletea.si and do not apply to websites that the visitor can reach from the provider’s website or via other websites. Such websites have their own rules on the protection of personal data, which the individual must familiarize themselves with.

  5. Data security


We have implemented reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Cookies:

  1. Our website www.dropbubbletea.si uses cookies to provide a better user experience. Visitors are informed about the use of cookies when they first visit the website (display of a pop-up window). The website visitor can change their decision regarding the use of cookies at any time on this website.

  2. Cookies are small text files that are downloaded to a visitor’s computer or mobile device when they visit a website. Some cookies are strictly necessary for the website to function. Cookies typically contain the name of the server from which the cookie was sent, the cookie’s lifetime, and a value, which is usually a randomly generated unique number.

  3. Cookies are used primarily to improve the user experience and enable the use of the website, use of all functionalities and collect aggregated information about the use of the website. Cookies themselves do not enable the identification of visitors and it is not possible to determine who you are specifically with them. Withdrawing consent may result in altered operation of the website or disable the use of individual services.

  4. We will always install strictly necessary cookies on visitors’ devices, as without them our website does not function properly. Strictly necessary cookies include cookies that enable access to the website, the operation of individual website functionalities, and do not collect analytical or other data about the visit.


  5. Third-party cookies include analytical and functional cookies placed on devices by other companies, such as Facebook Inc. and Google Inc. These cookies enable the use of plug-ins and features on our website that are connected to their social networks and other platforms and to track the use of their services.

  6. The installation of cookies on the device can be controlled by the visitor using the settings in the browser. You can read instructions for controlling cookies via browser settings at the links listed in the Cookie policy.

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